IM
Itumeleng M

1 reviews | Active since Mar 2014

14 Mar 2019, 11:45

Claims being rejected

I submitted two claims, one hasn't been reviewed and the other has been rejected 'cause the ICD-10 does not exist. Furthermore, you rejected my claim for prescriptions yet you deducted this from my prescription limits.

0
Replies (2)
Discovery Health
Discovery Health's reply14 Mar 2019, 13:14
Official
Dear e293

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

RegardsDiscovery Health Servicing Team 
Discovery Health
Discovery Health's reply19 Mar 2019, 14:31
Official
Dear e293

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team