KT
Kim T
1 reviews | Active since Oct 2014
15 Sept 2021, 10:58
Claims are not settled 2 - 3 Days after submitted
Really disgusted by the service received from Discovery Health for settling my claim. I have managed my Medical Aid Saving EXTREMELY well and have more than enough funds to cover my tiny little claim. Both claims were submitted on 3 September 2021, with Discovery advising claims are settled within 2 - 3 days. It is now 13 days have now passed and still no refund. What is the problem Discovery?
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Discovery Health's replyOfficial
15 Sept 2021, 12:34Dear Kim T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply15 Sept 2021, 12:34
Official
Dear Kim T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team