UK
Ulf-Dieter Koepp

1 reviews | Active since Jun 2010

18 Jan 2022, 18:26

Claims

Hello, I am struggling to review or see the new claims on my profile account as for two weeks I am only seeing the two claims since from last week, but need to see the new claims that were processed and deducted from my medical aid savings account. I also see that it takes forever to see the claims on my profile. Your IT department must sort out the mess or delayed response coming from the servers.

0
Replies (2)
Discovery Health
Discovery Health's reply19 Jan 2022, 08:28
Official
Dear Ulf-dieter K We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 Jan 2022, 09:24
Official
Dear Ulf-dieter K We’ve responded to your query. Regards Discovery Health Servicing Team