Claims

<p>I submitted a claim which I had to pay, was advised by the Doctor that i could claim this back, upon submitting this claim to discovery, they first had an issue with the date, where they could not see this, then resubmitted, then now they say it cannot be paid because there was no prior Authorization to see the specialist, when taking out the med aid with them there was nothing of this sort mentioned that i needed authorizations to see specialists, i was only told I have a yearly limit of +/- R3600 p/a to see specialists. When it come for us as clients they to quick to call you if your premium is not paid but when they need to pay us back, they have thousands of excuses!!! their call center also is of no help. **** SERVICE!!!</p>