Claims

<p>On 20 December 2016 my wife had blood test done at Ampath. Ampath submitted the claim and received R177 from Discovery as there was insufficient funds in the MSA. We received a statement from Ampath stating this, I then resubmitted the claim online. After about a week with no response from Discovery, I phoned them to find out what was happening. I was told to submit a special claim form which they sent me. I then filled in the form and submitted it. After about a week I didn't receive a response that the one claim was being paid but the claim for the blood tests they couldn't find the claim on their system. I was told to resubmit the claim, which I did. Again after a week I phoned Discovery to find out about the claim, Again they couldn't find the claim. Again I was asked to resubmit the claim. I am at my wits end and getting very frustrated that I have to keep resubmitting the same claim over and over again. </p>