Claims

I am 36 weeks pregnant so needless to say my savings have been used for all the scans etc by June already. I ka on classic saver which gives me 8 free consultations if the gynecologist has a payment plan with discovery. She has a plan with them so all I need to do is send through the claim and get back what I am owed. First time I send through the claim it took 4 attempts and a month later to get not even half my money back. By that time I submitted my second claim which after calls and emails I got my money two days later. On Monday I send through my third claim from my 35th week scan and today they informed me that due to ko savings they cannot pay the service provider. Why is this always a mission getting back what is due to one especially if one explains what the claim is about and pays over 4k pm. This last few months have been terrible dealing with discovery. I always told everyone how good they are but I'm sooooo over this struggle and really not gonna give my recommendations to my family and friends anymore. I emailed them now the second time once again explaining what needs to be done. Let's see how long this claim will take!!! FEEDUP!