EE
Elize E

1 reviews | Active since Oct 2013

06 Apr 2017, 16:54

Claiming for newborn under medical savings instead of inhospital

<p>My son was born on 15 March and we called Discovery to put him under my husbands medical aid as the baby was born premature and stayed in hospital for 10 days due to an infection the baby had. My husband is appalled to find that the medical savings is now finished when everything supposed to be claimed from in-hospital due to the baby staying in NICU since birth until he was discharged. Please can this be rectified as the medical savings are for day to day or emergency cases not in hospital cases such as these or are we wrong??? </p>

0
Replies (2)
Discovery Health
Discovery Health's reply07 Apr 2017, 08:13
Official

Dear Elizebs_5

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery health Service Team

Discovery Health
Discovery Health's reply10 Apr 2017, 12:20
Official

Dear Elizebs_5

We have been in touch with you to answer your comments.

Regards
Discovery Health Medical Scheme