Claim submitted 9/2/2017

<p>Submitted a claim on 9/2/2017 for dr M Jackson, service date 4/2/2017, ref # ********** 759 - no respons, phone 16/2/2017 claim not submitted, will submit again for processing will take 3 days to process. Phone 20/2/2017 - the membership no had an additional 0 in and plan type on claim incorrect - no mention on 16/2/2017 regarding this, new ref # ********** 084, corrected the information and send for urgent submission. Phoned 22/2/2017 claim still not submitted with new ref # ********** 334, can follow up in 4 days. This claim is now outstanding for longer than 10 days. I am with Discovery since July 2002 ans this is the worst service I experienced from my medical aid. Maybe I must change my medical aid?</p>