Claim still not processed

I am at my wits end with Discovery. I submitted a claim on the 5th of April for antenatal classes that are covered under my maternity benefit and it came back declined. I reached out to the call center and they said it came back saying it was a system issue. I was told it will be resubmitted, That was 16 days ago. I have not received any correspondence from the initial agent I spoke to who promised to follow-up with me and I called on Tuesday now I'm told to wait an additional 2 weeks?????? Excuse me!!! It has been almost 2 months and I still do not have these funds in my account!!! This is ridiculous, a big company like Discovery can't reimburse R1500?? A lousy R1500?? I'm not waiting two weeks for this, I am 38 weeks pregnant and this is causing me emotional distress because I need those funds. I was reserving them for something important! Can this be resolved !!!