Claim still not paid after two weeks

After various pleas from our side and various promises from Discovery's side, our claim for a PMB has still not been paid out into our bank account.<br> <br> They promised that our claim has been paid today, however being from FNB to FNB, we still have not the money.<br> <br> We are growing very unsatisfied with the administration of their claims lately and have experienced the level of service decreasing over the period of time we have been with them.<br> <br> Also working with this scheme as part of my profession, on a daily basis I can again exclamate the astounding level of incompetence on the administration level of Discovery health.<br> <br>