AM
Abram M

1 reviews | Active since Sept 2018

12 Mar 2021, 15:35

Claim rejected

I have discovered that I have covid 19 and the doctor prescribed me medication to treat me when my wife went to the pharmacy to get medication discovery rejects the claim, and it merely R270 I'm paying thousands of Rands towards my medical aid every month, I'm sick now how do they expect me to recover if they cannot give me medicines, and it's not like they don't know this they know, I need them to do an honorable thing and just refund my money for this medication. ****Ed OFF, and it's being rejecting claims all along nxaaa

0
Replies (4)
Discovery Health
Discovery Health's reply15 Mar 2021, 06:57
Official
Dear Abram M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
AM
Abram M's update15 Mar 2021, 21:02
Reviewer Update
Still investigating???? While I don't have treatment I'm very disappointed with the service I received from Discovery
Discovery Health
Discovery Health's reply17 Mar 2021, 11:08
Official
Dear Abram M
We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

AM
Abram M's update27 Mar 2021, 13:26
Reviewer Update
My comments were not resolved but instead I have more issues, I need somebody to contact me asap