1 reviews | Active since Feb 2017

27 Jul 2017, 14:04

Claim Payment

<p>I am on the Discovery Smart plan and it is states that Discovery will pay for 1 dentist consultation per member every 12 months. Only with in network Doctors...</p> <p>Well I found a doctor that was stated on the Discovery website as an in Network dentists for the Smart plan.</p> <p>Well after everything, Discovery paid R3 contribution towards the 1 consultation and just over R100 for the second consultation.</p> <p>well the account is over 180 days overdue and I've just had enough now.</p> <p>Discovery Health has been extremely unhelpful and it’s like pulling teeth at this point to get any information from them.</p> <p>This account has to be paid. The dentist also need to make a living.</p> <p>This is disgusting.</p> <p> </p>

0
Replies (2)
Discovery Health
Discovery Health's reply27 Jul 2017, 16:11
Official

Dear genali-claire-steenkamp

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply31 Jul 2017, 14:07
Official

Dear genali-claire-steenkamp

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team