Claim paid double and reverse claim.

Item: Discovery Health
Rating: 1
Author: Tshepo M

Good Day

My claim was paid double by your consultant finger error.

Now I have followed your process to repay back the amount claimed to be paid back to my MSA account.

I have filled reverse form claim and forwarded a proof of payment and the R1000,00 is not credited back to my MSA.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

12 Feb 2025, 10:28

Dear Tshepo M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's reply12 Feb 2025, 10:28

Official

Dear Tshepo M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

13 Feb 2025, 09:15

Dear Tshepo M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply13 Feb 2025, 09:15

Official

Dear Tshepo M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team