Claim not processed - ***

<p>Hi</p> <p> </p> <p>On 29 Nov 2016, I submitted my claim to Discovery Health via ********** It was a R450 specialist consultation and I submitted all the details as well as a document indicating that I am covered for 3 specialist consultations for the year due to my chronic illness. I didn't get a response after a week even though I got the automated response email with reference number so I called Discovery and they told me they didn't receive my claim, so I emailed the claim again. This time they got back to me indicating that some of the pages are missing on the claim. So, I emailed them all pages of my claims with the specialist concerned and indicated that the claim is on Page 10. This was on Dec 12. I didn't get a response. I forwarded ********** this Mon 19 Dec 2016 and am still waiting for a response.</p> <p> </p> <p>I find this service quite terrible as it is quite a mission to get Discovery to process a claim.</p>