JR
Jared R

1 reviews | Active since Jun 2017

18 Mar 2020, 03:01

Claim not paid since December 2019

Claim *** Discovery hasn't paid this claim since December 2019. The physiothe****** wants to hand me over. I have contacted them numerous times but the feedback they provide is that "it's a batch systems issue and they will provide feedback" but I get nothing. It's unacceptable service.

0
Replies (3)
Discovery Health
Discovery Health's reply18 Mar 2020, 11:44
Official
Dear  Jared R
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
JR
Jared R's update23 Mar 2020, 00:45
Reviewer Update
Still nothing
JR
Jared R's update27 Mar 2020, 13:52
Reviewer Update
Still nothing from Discovery. This is going on since December. They have 1 job, to pay claims. It's not rocket science.