1 reviews | Active since Mar 2009
CLAIM NOT PAID
<p>My husband went to the docter on the 7th of July. We knew our savings was finished but as per previous years I knew we had 6 gp visists paid out of another benifet. And they have paid this docter before. Now suddenly they are not paying and this there excuse: </p> <p>Please know that Dr JD Struwig and partners are not on our Premier Plus Network, therefore the claim dated the 7th July 2017 was not funded from the day-to-day extender benefit.</p> <p>I have attached a list of providers situated in the Pretoria area, who is on the Premier Plus Network.</p> <p>They attached a list with 5 docter not even close to my area where we live. REally this is absolutly redicolous!!</p>
Dear ranine
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear ranine
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Still no feedback. Extremely disgusted with level of service.
Still no feedback. Extremely disgusted with level of service.
And still no one from discovery has responded to my query not via normal mail or telephone. REdicolous to say the least. I will be posting this on facebook.
And still no one from discovery has responded to my query not via normal mail or telephone. REdicolous to say the least. I will be posting this on facebook.
I LOGGED A FORMAL COMPLAINT TO PRINCIPAL OFFICER NOW AS WELL.
I LOGGED A FORMAL COMPLAINT TO PRINCIPAL OFFICER NOW AS WELL.
Dear ranine
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Dear ranine
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
