Claim not paid

<p>I underwent a surgery on the 19-10-2016. The hospital had submitted the claim on the 03-11-2016. Discovery had reverted to indicate that some codes where incorrect. After a lenghty back and forth, the hospital statement was revised and forwarded to Discovery on 01-12-16. I called the call centre on 03-12-16 only to be told that a query is being opened n my behalf to address the claims payment. I had called Discovery 2 on 2 separate days to be told that the consultant that logged my query will call back. I am yet to receive any feedback regarding this claim.</p> <p> </p> <p>Pathetic service from Discovery health. No follow ups no client communication.</p>