BM
Basetsana M

1 reviews | Active since Mar 2017

13 Oct 2021, 11:21

CLAIM HORROR

I AM SO DISAPPOINTED WITH DISCOVERY MEDICAL AID, I WAS ADMITTED ON THE 7TH OF OCTOBER AT NETCARE N17 HOSPITAL DUE TO MEDICAL COMPLICATIONS, I WAS DISCHARGED ON THE 10TH, TO MY SURPRISE DISCOVERY IS REFUSING TO PAY 100% OF MY HOSPITAL STAY, AND NO ONE IS WILLING TO HELP ME, I TOLD THEM I WILL BE LOOKING FOR OTHER MEDICAL AID TO JOIN THEY SAID I'M FREE TO GO....

0
Replies (3)
BM
Basetsana M's update13 Oct 2021, 12:27
Reviewer Update
I now regret joining Discovery medical aid, they don't even care if you cancel your membership or not!!! to them its all about business they give a sh***t about their clients well being, YOH!!! i have never seen such a medical aid that is so inconsiderable....
Discovery Health
Discovery Health's reply13 Oct 2021, 12:32
Official
Dear Basetsana M
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply13 Oct 2021, 14:14
Official
Dear Basetsana M
 
We have contacted you regarding your query. 
 
Regards 
Discovery Health Servicing Team