1 reviews | Active since Apr 2017

01 Apr 2017, 12:36

Claim denial refusal to feedback

<p>Discovery denied a claim where i visited a doctor. After difficulty getting feedback I found out the practic had accidentally used the wrong code. The doctors practice gave me a new invoice which I submitted. They still will not reimburse and have refused to reply to me. </p> <p> </p> <p>I would never recommend anyone join this medical aid program as they don't have any interest in their customers.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply03 Apr 2017, 08:25
Official

Dear ciaran-***an

Thank you for your comment. We’re investigating your query and we’ll contact you shortly.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply04 Apr 2017, 10:58
Official

Dear ciaran-***an

We have been in touch with you to answer your comments.

Kind regards
Discovery Health Service Team