Claim delays

<p>Your chronic department sent forms for my GP to complete to join a disease management programme. I took them to the Netowrk GP on 11November. The doctor tried to claim for this and the claim rejected as I'm on a general waiting period. I paid R400 to the GP as I needed the forms completed. I submitted the claim on the same day 11 November as its a PMB condition as advised by the Chronic department. Several emails and several calls later my claim has not been refunded 11days later. Sort this out. I can't keep making follow ups for this, it's your turn Discovert to call me and sort it out. Tired of being sent pillar to post! What the???</p>