Claim

I have never experienced such bad service from Discovery. I have submitted a claim more than 2 weeks ago and until today no response has been received! Not what they use to be.... with previous claims it was always done within 3-4 business days not anymore. I have e-mailed the claims to claims@discovery.... I logged in on my portal and uploaded the claims. I even responded to a Customer satisfaction survey I received via e-mail say how disappointing I am and how bad the service was and still have not heard anything about my claim from discovery! Extremely poor service!