Claim

Item: Discovery Health
Rating: 1
Author: Mollly R

Eveytime I submit a claim Discovery comes with stories not to pay back the claim. I got my medication on the 11th of January and took another one on the 12th of February 2024. I got a message that I won’t be paid back cos its less that 23 days. How is 11th of jan and 12th of Feb less than 23 days. Please pay me back the claim paid via cash. Settle the claim on mu self payment gap

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

16 Feb 2024, 06:52

Dear Mollly R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's reply16 Feb 2024, 06:52

Official

Dear Mollly R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

16 Feb 2024, 14:43

Dear Mollly R Please check your emails for feedback from us. Regards
Discovery Health Servicing Team

Discovery Health's reply16 Feb 2024, 14:43

Official

Dear Mollly R Please check your emails for feedback from us. Regards
Discovery Health Servicing Team

Mollly R's updateReviewer Update

17 Feb 2024, 12:50

The pdf provided is greyed out. please resend. *** This is my ref number for the proof of payment send for the 1200 paid via cash

Mollly R's update17 Feb 2024, 12:50

Reviewer Update

The pdf provided is greyed out. please resend. *** This is my ref number for the proof of payment send for the 1200 paid via cash

Discovery Health's replyOfficial

23 Oct 2024, 16:28

Dear Mollly R We have been in contact with you. Regards
Discovery Health Servicing Team

Discovery Health's reply23 Oct 2024, 16:28

Official

Dear Mollly R We have been in contact with you. Regards
Discovery Health Servicing Team