Claim

I went to visit Dr B Ganda Pr ********** on the 14th of October with my son and I found a clueless receptionist who doesn't seem to understand the Classic Smart Plan where by my dependants and I qualify for one dental visit with a co - payment. We got there on time yet we never got the assistance we needed and I ended up deciding to pay cash and later on Claim what I paid for. I have done all that needs to be done as far as the procedure to claim is concerned however to date I have not gotten what is due to me. All the Call centre agents are nothing but good for nothing as they all flippen claim to help me by tracking my claim for me and getting back to yet none of them do. My Ref No for my submitted claim ********** 195, I know that this is the only way you guys respond when you are being exposed for there is no way I am going to keep being taken from pillar to post for my money. I am sick and tired of wasting my airtime.