JT
Jerry T

1 reviews | Active since Dec 2015

01 Mar 2023, 18:50

Chronic patient told to wait as old medical cannot be reinstated! HELP!!

Can anyone assist me, I have been with discovery medical aid for years now...

From last year October i have been in financial difficulties but i managed to make payments of my monthly premiums until december from january this year i completely defaulted until end of this february...

I am on chronic medication and was declined twice to have my medication which resulted in not having medicine for a full one month...

I then organised money and bought medication in cash..

Recently I called medical aid to cancel 4 members so the medical aid can be reasonable enough and afford but I was told they cant reinstate my medical aid or do any changes until I made payments of the three months premium which I don't have R50, 000 all I can afford is the new premium which after removing the 4 members. Unfortunately no one wants to assist me saying I have to apply a new membership which i dont want as I'm a chronic patient, I cannot wait 12 months waiting period as I take my chronic medication daily.

Can anyone assist me surely there must be something that can be done in my case..

0
Replies (2)
Discovery Health
Discovery Health's reply02 Mar 2023, 07:14
Official
Dear Jerry T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply02 Mar 2023, 13:20
Official
Dear Jerry T

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team