Chronic Meds taken from my Savings

<p>My son's chronic medicine of R878 was decuted from my savings account. (18January 2017 claim) I alerted Discovery 3 weeks ago and until today NOTHING has been done about it. We need those savings for other day to day medical uses. I dont wish to call in each week for an update but prefer someone to sort this out instead of sending me from pillar to post for all these weeks. This is my second complaint in a few months. The service is now appalling. Surely each problem doesnt take weeks to month to resolve? Do I have to resort to HelloPeter each time to get serviced appropriately? Please reverse that claim to my savings and do the right thing for once. (no more calls please, am tired)</p>