WP
Wasi P

1 reviews | Active since Dec 2011

16 Aug 2017, 14:05

Chronic Meds Application Unprocessed

Have been going up and down trying to get my chronic meds and supposedly my meds are not covered in my plan and yet my Dr says she only selected meds available on my plan when she app**** online (HealthID) and the application indicates to her as approved but Checkers Pharmacy cannot process the prescription cause Discovery says they did not receive any application for chronic meds. So exhausting, I spent an hour at Checkers Dbnville yesterday and I am here again...same story. I've been offsick for two days already trying to get my meds.

0
Replies (2)
Discovery Health
Discovery Health's reply16 Aug 2017, 15:27
Official

Dear The Brain

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply18 Aug 2017, 12:33
Official

Dear The Brain

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team