Chronic Medication Refused to be paid by Discovery that was initially approved without any notice.

I had the worst experience ever with Discovery Health.

In February 2015, my specialist app**** for chronic medication that was rejected by Discovery and Discovery indicated proposed other chronic medication. This was approved in July 2015 as a rule exception.

In July 2023, the specialist decided to increase the dosage and subsequently the application was submitted to Discovery. No information was received from Discovery in this regard and Discovery stopped payment of the medication in January 2024 without any communication to me. Upon contacting Discovery in January 2024, Discovery constantly requesting reports on my current condition, and the last report was requested submitted on the 2 April 2024. Today I received a letter that they will only pay for the chronic medication from 1 April 2024 for a year.

I have paid for the chronic medication from January to date and the medication is extremely expensive.

I am extremely disappointed with Discovery as they were already informed in July 2023 of the increase and now, they basically refused 4 months' worth of chronic medication.

WRefNo#***