Chronic medication not delivered

On the morning of Friday 06 November 2015, I contacted Medxpress to order a repeat of my chronic medication. I was told it will take 3-5 working days for me to receive it. On Friday 13th, I contacted Medxpress as my tablets hadn't arrived. I was told there was a delay because my tablets were out of stock. I asked when I will receive them, I as told Monday, I said that is unacceptable as my tablets were finished and was told I would have them in 3-5 working days. The gentleman said they will make a plan to get them to me the same day. Today, Saturday 14 November 2015, I received a sms to say my tablets will be by me within 2 working days, thus Tuesday/Wednesday. I phoned Discovery, they couldn't help me as Medxpress is closed, I must phone on Monday. Unacceptable!!!!!<br> The next solution they offered was for me to go buy my tablets! <br> After stating under no circumstances would I pay for something that is approved by them and in writing that they would provide, the gentleman put the phone down on me. When I tried to call back, I got a message that the call centre was closed!<br> What am I paying Discovery Health R 2000-00 a month for?