1 reviews | Active since Mar 2021
Chronic medication demands
Discovery Health In response to your correspondence dated 26th January 2026 I wish to bring to your attention that I am not prepared to deplete my MSA on GP consultations just because of your unreasonable requests. I must provide proof that I have tried other medications and provide you with a list of symptoms? Really? And each GP visit reduces my MSA. Have you even the audacity to implement such requests.
I was put on my Prexum Plus 10 due to High Blood Pressure. I have been on this for years. It was paid for previously under chronic. Now you take the Prexum plus 10 off the Classic Saver plan and I have to try new medication but it won’t be covered under chronic- you will only pay a portion? There is no generic for plexum plus 10 and I am now going to try new medication because of your plan changes yet my premiums are increasing.
I must also proof to you that I need Estrofem . When it’s clear medication for menopause. Blood tests further confirmed that my estrogen was depleted but you want evidence? after I have taken this medication for years. You want symptoms…, night sweats, hot flashes, mood swings, weight gain, sleepless nights…. Is that enough?
I cannot believe I am dealing with this and exhausting my energy on your unreasonable requests.
Furthermore your no reply emails are an irritating experience not to mention your bot system. No means of open communication unless of course you want to sell your products. I’m am now even considering moving my life policy because this uncaring communication and demands does not go down well with me. Fed up!
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Please check your emails for feedback from us.
Regards Discovery Health Servicing Team
Please check your emails for feedback from us.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
