Chronic medication

After making at least three email attempts to Discovery and speaking to least 4 of their call centre operators on Monday - none of whom could direct me to the correct person or section - I am now forced to resort to the only medium I know that will get attention and solve my problem which to wit is an sms I received from Discovery on 2 September that reads as follows:<br> <br> \Discovery health medical Scheme has ended your Chronic illness benefit medicine authorisation. We did this because our claims records show you are not following the treatment plan your doctor prescribed. Please contact your doctor for a review of your condition and treatment. Regards Discovery health."<br> <br> I visited my doctor only a week prior to this message and he renewed my chronic medication for a further 6 months. I am due to see my Rheumatologist on 12 October for my 6-monthly check-up and I'm sure that she will do likewise. So what the hell is the problem!!<br> """