Chronic illness (does not) benefit

Item: Discovery Health
Rating: 1

I have been battling for months to get proper help and/or refunds in respect of my epilepsy claims on the chronic illness benefits program. The call centre does not help, emailing invoices does not help. My most recent two scripts were refused at the pharmacy for medicine that I so desperately need! I am so frustrated and disappointed in this benefits.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

27 Jul 2018, 09:13

Dear ronel-kemp

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply27 Jul 2018, 09:13

Official

Dear ronel-kemp

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

30 Jul 2018, 12:47

Dear ronel-kemp

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply30 Jul 2018, 12:47

Official

Dear ronel-kemp

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team