Chronic Benefits (*********** people making decisions)

<p>Discovery Health changed the Chronic Illness Benefit medicine list (formulary) and with the change removed the current insulin I am using at the moment. </p> <p> <br />For almost two weeks now I am trying to get them to answer my questions on why the insulin was removed, but the chronic department say they cannot answer me as the Drug Risk Department deals with it. They requested the Drug Risk Department to call me back, but no success.</p> <p> <br />The fact that they are unable to answer my questions proof the fact that they themselves do not know the reason why the insulin was taken of the list and the only conclusion that jumps to my mind is that they have done it due to cost. The interesting part however is that my premium increase every year (which I understand as they have to keep up with increasing costs) but my benefits are reduced. If the insulin was thus removed on the basis of cost, then my premium should have stayed the same.</p> <p> <br />I really feel that the people at the Drug Risk Department are *********** as they cannot provide reasons for changes in the Cronic Benefit Formulary.</p>