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EK
Elmarie K

1 reviews | Active since May 2011

08 Apr 2017, 20:15

Chronic Benefits

<p>My doctor completed an application for a PMB. According to Discovery I do not met the "minimum" criteria. They are rather prepared to spend R78000-00 a month on hospital bills than to pay for medicine of R500-00. Please clarify how this is cost worthy<br />???</p>

0
Replies (6)
Discovery Health
Discovery Health's reply10 Apr 2017, 11:09
Official

Dear Gummy1

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply11 Apr 2017, 14:34
Official

Dear Gummy1

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team

EK
Elmarie K's update11 Apr 2017, 16:58
Reviewer Update

Not resolved. Consultant is very unprofessional

Discovery Health
Discovery Health's reply12 Apr 2017, 13:44
Official

Dear Gummy1

We have sent you feedback via email.

Regards
Discovery Health Servicing Team

EK
Elmarie K's update03 May 2017, 14:12
Reviewer Update

Still not efficient answer. New form was sent and it was declined again. after the minimun criteria has been met this time. Or do it change from week to week?

Discovery Health
Discovery Health's reply05 May 2017, 16:14
Official

Dear Gummy1

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team