Chronic Application

My mum is diagnosed with Menieres disease. We did an application for chronic medication and this was declined. The ENT thendid a further justification and this was rejected. We get the excuse that Meniere's disease is a medical condition that requires ongoing management and treatment with medication. However, it is not classified as a chronic or oncology condition. From my understanding ongoing management implies chronic treatment. I then searched this on Google and got the following result. Yes, Ménière's disease is considered a chronic condition. It's a long-term inner ear disorder that can cause recurrent episodes of vertigo, hearing loss, and tinnitus. While there's no cure, various treatments and management strategies can help control symptoms and minimize their impact on daily life. In my opinion Discovery should be fulfilling the request for the medication to be loaded as Chronic and not just rejecting.