1 reviews | Active since Apr 2017

07 Apr 2017, 10:33

Chronic Application

<p>I have been a client of Discovery for as long as I can remember. My husband for the first time ever needed to be covered for a period of 6 months for cholestrol and high blood pressure. After numerous calls to discovery, having to revisit the doctors office for further information, Discovery informed me this morning that my husband is not "ill" enough to be covered for the cholestrol medicine he needs. Wait! Let me repeat that - "he is not ill enough"! I'm gobsmacked that Discovery rewards their loyal clients with such redtape and nonsense. It would have cost you R600 for 6 months Discovery - which is less than 1 monthly premium of ours. Clearly its not a difficult decision to move one from here.</p>

0
Replies (5)
Discovery Health
Discovery Health's reply07 Apr 2017, 11:14
Official

Dear monique-beaton

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery health Service Team

Discovery Health
Discovery Health's reply11 Apr 2017, 09:29
Official

Dear monique-beaton

We have been in touch with you to answer your comments.

Regards
Discovery health Service Team

's update28 Apr 2017, 18:03
Reviewer Update

Dear Discovery, yes, you contacted me only to basically say "it is what it is".

Discovery Health
Discovery Health's reply02 May 2017, 08:34
Official

Dear monique-beaton

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery health Service Team

Discovery Health
Discovery Health's reply03 May 2017, 10:38
Official

Dear monique-beaton

Please check your email inbox for our feedback.

Regards
Discovery health Service Team