CHECK DISCOVERY HEALTH CLAIMS

People should DILIGENTLY check EVERY CLAIM they submit to Discovery. My wife and I have a constant battle with claims being rejected, and then once queried, they get rectified! My latest example - I submitted a dermatologist claim with 2 identical procedure codes for amounts of R0.00 and R742.90. Conveniently, Discovery accepts the R0,.00 claim (which was the 3rd item on the invoice) and rejected the R742.90 (1st item on the invoice) because it was a duplicate code.!!! Go figure.... Then they "incorrectly" captured a procedure code on the same invoice so it got rejected. If I had not checked, I would be R1500.00 out of pocket!! They are now addressing it but it took a complaint to get remedy... and that is a constant refrain we have!