MM
Mluleki M

1 reviews | Active since Apr 2022

05 Oct 2022, 08:50

Charlotte please do your job you making discovery look bad

Charlotte was supposed to call my wife regarding non disclosure in other to get authorization for specialist visit she doesn't answer calls its been a month now waiting i have phoned discovery 4 times still no help. I have no choice im leaving discovery

0
Replies (2)
Discovery Health
Discovery Health's reply05 Oct 2022, 10:15
Official
Dear Mluleki M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply06 Oct 2022, 11:35
Official
Dear Mluleki M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team