DZ
Divan Z

1 reviews | Active since Jan 2025

01 Feb 2025, 19:19

Charged me another premium after I've cancelled my service!!!!!!!!!!!!!!!!!!!!!

This *****ulent company has just charged me another premium, a month after I've cancelled.

To be clear, I have already cancelled my Discovery medical aid, but they still charge me. What recourse do we as citizens have against companies *****ing our money? Very frustrating that we need to plead with then to not take our money and cancel our service, but they can continue charging us without recourse.

Rather sign up with another medical aid, that won't charge you again, after you have cancelled.

0
Replies (3)
DZ
Divan Z's update01 Feb 2025, 20:01
Reviewer Update
Remove
DZ
Divan Z's update01 Feb 2025, 20:05
Reviewer Update
Request cancellation during November 2024, got confirmation of cancellation on 11 December 2024, then they charge me another R2000 premium on 1 Feb 2025. THIS is how Discovery Medical Aid does business.
Discovery Health
Discovery Health's reply03 Feb 2025, 07:13
Official
Dear Divan Z

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team