Charged for call to Discovery Health

Item: Discovery Health
Rating: 1
Author: Tony B

I had to make a phone call to the 0860 number of Discovery Health and the call ended up costing me R40, because the operator put me on hold for over ten minutes, until to my surprise my airtime ran out. I am under the impression that 0860 numbers are free of charge?

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

01 Mar 2023, 07:09

Dear Tony B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply01 Mar 2023, 07:09

Official

Dear Tony B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

03 Mar 2023, 14:28

Dear Tony B

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team

Discovery Health's reply03 Mar 2023, 14:28

Official

Dear Tony B

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team