changes to plan left me without insulin for 2 days going on 3
<p>im a diabetic chronic covered patient with discovery , for the past year ive had no issue what so ever collecting my insulin at my nearest clicks pharmacy..... that is until the 28th of June 2017, when i was told that changes had been made , which i was unaware of , that if i were to use Clicks pharmacy again i would need to make payments every single time i collect my perscription.</p> <p> </p> <p>i called discovery and after 4-5 transfers i was told to contact the CDE , which i did and was then told i am not even registerred to get my insulin with them, and that i must fill out a form and select a doctore under their network and then once ive been approved (lordknows how long that'll take) then i will have to go and see that doctor to get my insulin/script to get my insulin...</p> <p> </p> <p>now i was told ill only get approved by the 1st of july if it is hurried , which will stretch my days without a single dose of insulin to 4 whole days , alreadymy mucscles are starting to stiffen and working without my meds is simply near dam impossible , and if i do not work this in turn affects my salary , not even considering the implications on my own health.</p> <p> </p> <p>all of this trouble to simply collect my medicine , but every single month without fail the debit order is there and you have your money and yet this is the services i get , this is how you make changes without a single email or phonecall to inform the affected person/s ..............HORRIBLE!!!!!!!!!!!!!!</p>
Dear Brandon-hutchinson
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear Brandon-hutchinson
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear brandon-hutchinson
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear brandon-hutchinson
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
