Change In Medical Aid Cover Option

<p>Hi, I joined Discovery only in March this year - after being on CAMAF for many years - I understood and knew what I was getting with CAMAF but had to resign as I left my previous employer. Not knowing Discovery at all, I jumped on the first package that was in the same sort of monetary bracket as my CAMAF (Network Choice) option thinking that I would be fine. I knew that I would have to pay in for doctor visits but that I was 100% covered for hospital.</p> <p> </p> <p>Today though, I came back from visiting an ENT and submitted my patient procedure form from the doctor - I submitted this through my broker and was informed that my procedure is not covered...then I was also told that I would need to up my cover but that this could only happen in December, hence then I can only have my operation done in January 2018 :-( is there no way that I can challenge or navigate this?</p>