1 reviews | Active since Jan 2017

04 Nov 2019, 00:01

Caught up in discovery and black practitioners beef

It seems as if I am caught between discovery and black practitioners distrust war. Discovery never told me the doctor I saw the Friday before I was admitted refused to fill in the PMA form. On the day she saw me as I was seeing her for gynae problems she adviced on me doing a papsmear which I agree and discovery paid the doctor for the papsmear. What puzzles me is they paid for the papsmear without getting medical information if though I wasn't using the practitioner in their network.

0
Replies (2)
Discovery Health
Discovery Health's reply04 Nov 2019, 07:57
Official
Dear Ntombizodwa Patience

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

 Regards
 Discovery Health Servicing Team
Discovery Health
Discovery Health's reply06 Nov 2019, 14:37
Official
Dear Ntombizodwa Patience

Please check your email inbox for our feedback.

Regards
Discovery Health Servicing Team