GA
Gert A
1 reviews | Active since Jul 2016
03 Nov 2022, 10:19
CATCH A WAKE UP
PLEASE, CATCH A WAKE UP. Impossible to register new profile for existing member. Irrespective of cell number format entered, ''Invalid Number". The same message when entering my operating valid email address... None of the automated reply telephone numbers have a suitable option. HOW THE HECK DO I GET TO SPEAK TO A PERSON AT DISCOVERY to resolve a problem??? . I DO NOT HAVE TIME TO WASTE ATTEMPTING TO GET SOMETHING OUT OF YOU BOT APP EITHER. I HAVE BEEN MEMBER FOR AT LEAST 12 YEARS AND ARE FULLY PAID UP. IT IS 2022 !
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
03 Nov 2022, 10:34Dear Gert A
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 Nov 2022, 10:34
Official
Dear Gert A
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
GA
Gert A's updateReviewer Update
03 Nov 2022, 19:45A huge shout out to Mohammad who contacted me from Discovery. Thank you for your friendly, prompt and thorough assistance. You went beyond what was expected and solved our problem. Once again, thank you Mohammad.
GA
Gert A's update03 Nov 2022, 19:45
Reviewer Update
A huge shout out to Mohammad who contacted me from Discovery. Thank you for your friendly, prompt and thorough assistance. You went beyond what was expected and solved our problem. Once again, thank you Mohammad.
Discovery Health's replyOfficial
04 Nov 2022, 07:20Dear Gert A
Thank you for the excellent feedback.
Regards
Discovery Health Servicing Team
Discovery Health's reply04 Nov 2022, 07:20
Official
Dear Gert A
Thank you for the excellent feedback.
Regards
Discovery Health Servicing Team