dP
debbie P
1 reviews | Active since Nov 2019
31 Jul 2023, 14:52
Case CSM 82315
How do I get in contact with an ongoing problem @ discovery medical aid ????? Don't need phone numbers, been to *** to ***....4 months in,,,and discovery have gone *********....@adriangore ?.... I would like the money released from basic dental trauma benefit asap case no CSM82315.. ADRIAN GORE, i think only you can sort this out... Discovery are incapable of even responding to emails.... Frustated, long time member of discovery.... Debbie Peter
Helpful (0)
Replies (5)0
Replies (5)
Discovery Health's replyOfficial
01 Aug 2023, 06:53Dear Debbie P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply01 Aug 2023, 06:53
Official
Dear Debbie P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
02 Aug 2023, 13:57Dear Debbie P
We have rep**** to your matter via email.
Regards Discovery Health Servicing Team
We have rep**** to your matter via email.
Regards Discovery Health Servicing Team
Discovery Health's reply02 Aug 2023, 13:57
Official
Dear Debbie P
We have rep**** to your matter via email.
Regards Discovery Health Servicing Team
We have rep**** to your matter via email.
Regards Discovery Health Servicing Team
dP
debbie P's updateReviewer Update
02 Aug 2023, 16:38I have had no such email???
dP
debbie P's update02 Aug 2023, 16:38
Reviewer Update
I have had no such email???
dP
debbie P's updateReviewer Update
03 Aug 2023, 10:57Email received, phoned cms and lilian says she cant give a time frame, even though they received this 24 may? Im out of pocket approx R35 000.00. And discovery now say they cant do anyyhing because the matter was taken to CMS? Discovery unable and unwilling to assist. Think it is a joke, discovery denied the claim in thr first place, hoping the public would just accept their denial of the claim... Bad business, indeed?
Respond please
Respond please
dP
debbie P's update03 Aug 2023, 10:57
Reviewer Update
Email received, phoned cms and lilian says she cant give a time frame, even though they received this 24 may? Im out of pocket approx R35 000.00. And discovery now say they cant do anyyhing because the matter was taken to CMS? Discovery unable and unwilling to assist. Think it is a joke, discovery denied the claim in thr first place, hoping the public would just accept their denial of the claim... Bad business, indeed?
Respond please
Respond please
Discovery Health's replyOfficial
07 Aug 2023, 14:09Dear Debbie P
We have rep**** to your matter via email.
Regards Discovery Health Servicing Team
We have rep**** to your matter via email.
Regards Discovery Health Servicing Team
Discovery Health's reply07 Aug 2023, 14:09
Official
Dear Debbie P
We have rep**** to your matter via email.
Regards Discovery Health Servicing Team
We have rep**** to your matter via email.
Regards Discovery Health Servicing Team