CL
Clinton L

1 reviews | Active since Mar 2012

20 Dec 2017, 12:46

Carol Heugh Port Elizabeth

I called in early this morning regarding my above threshold benefit, Carol was friendly, helpful and very eager to assist me with my query. She went the extra mile by offering to call me back which I am very grateful for. Thank you Carol for all your help this morning. My experience with you is one of the reason's I love being a discovery member. Keep up and the good work and dont forget to let your better half know you deserve something amazing for christmas

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Replies (2)
Discovery Health
Discovery Health's reply20 Dec 2017, 13:13
Official

Dear Morgan0001

Thank you for the wonderful compliment.

It is always great to receive such positive feedback from our members. We are very pleased to hear of the efficient and professional service that you have received from Carol. We will be sure to send this to her and her management team.

Regards
Discovery Health Servicing Team

CL
Clinton L's update20 Dec 2017, 13:16
Reviewer Update
Thank you so much and thats really good to hear, I am hoping that this does reach her and her manager and she does deserve to hear that her efforts are appreciated