'Caring about our customers is not what we do....management has advised us strongly against it.....'

So I called Discovery to find out what happened to my chronic medication (which should have been delivered days ago) As usual I had to wait for ages to speak to someone. Eventually someone came on the line (wouldn't give me their name) asked for a whole lot of details and then put me on hold for 15 minutes until the line went dead.....Oh well, dying from not receiving your chronic medication in SA today is a blessing, I guess I should be grateful......