BM
Babalwa M

1 reviews | Active since Nov 2019

02 Feb 2022, 12:40

Careless rude and greedy

Someone from Discovery Medexpress contacted me on the 02:02:2022 (today) at 11:55 am and dropped the phone on me @ 12:02 because I asked for their name

I submitted my script and they are telling me I should be left with more than 4 pills and will get the medication on the 13th of February I have to take my medication daily or it will cause problems for my health She didn’t care and kept saying I should have more than 4 pills What on earth do they think I did with the medication when I only take one a day. now telling me to go to Dischem again instead of contacting them like they did when I went to fetch my prescription It was also a pain to get this medication and they charged from my savings when they were not supposed to do that

0
Replies (2)
Discovery Health
Discovery Health's reply02 Feb 2022, 12:48
Official
Dear Babalwa bronjie M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply02 Feb 2022, 15:53
Official
Dear Babalwa bronjie M

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team