Can’t use my own savings!

Towards the close of 2020, I was sent for blood tests by my doctor.

This bill was submitted directly to Discovery who only paid a portion from my cover. I then resubmitted it to claims to cover the remainder from my Medical Savings. In response they then said that the remainder couldn’t be paid from my savings as the insulin test is deemed unnecessary by the medical board.

I asked how it was possible that I can go to a pharmacy and buy cal-c-vita or Rehydrate on my medical savings, but I can’t pay for a insulin test.

Now instead of them paying a R450 bill, they are having to pay me out R4200 of what is in MY savings because in order to pay my bill I have to downgrade and run my own savings account - just complete Madness! It makes absolutely no sense whatsoever!