Can't get through to Customer service

Item: Discovery Health
Rating: 1
Author: Adam B

This is not the first time this has happened. Trying to get through to Discovery Claims department, I hold on and hold on, and I eventually just reach the answering service.

That does not help me in ANY way Please call me urgently.

Thanks

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

14 Jul 2020, 11:45

Dear Adam

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply14 Jul 2020, 11:45

Official

Dear Adam

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

16 Jul 2020, 07:15

Dear Adam

We have been in touch with the member to answer the comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply16 Jul 2020, 07:15

Official

Dear Adam

We have been in touch with the member to answer the comments.

Regards
Discovery Health Servicing Team

Adam B's updateReviewer Update

16 Jul 2020, 19:36

Thank you - Appreciate it!

Adam B's update16 Jul 2020, 19:36

Reviewer Update

Thank you - Appreciate it!