Can’t get hold of Discovery settlement call centre

Item: Discovery Health
Rating: 1
Author: Serijke G

I’ve been trying to get hold of the settlement department of Discovery health. I have phoned 7 times, was on hold for 10 minutes. Left messages. But still no response. I’m trying to make payment arrangements. I’ve been retrenched due to Covid. I can’t pay my account. Can you please write off R1500

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

10 Nov 2020, 07:15

Dear Serijke G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply10 Nov 2020, 07:15

Official

Dear Serijke G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

10 Nov 2020, 10:33

Dear Serijke G

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team

Discovery Health's reply10 Nov 2020, 10:33

Official

Dear Serijke G

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team

Serijke G's updateReviewer Update

10 Nov 2020, 10:43

Thank you. Thank you. Thank you. Great service received

Serijke G's update10 Nov 2020, 10:43

Reviewer Update

Thank you. Thank you. Thank you. Great service received